B PUBLIC respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how B PUBLIC may collect, use, store and disclose personal information when you visit our website, contact us, submit an enquiry or engage our services.

By using this website or providing personal information to B PUBLIC, you acknowledge the practices described in this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.

Personal Information We Collect

B PUBLIC may collect personal information that you voluntarily provide to us, including:

  • your name; 
  • business or company name; 
  • email address; 
  • telephone number; 
  • information contained in enquiries, forms or correspondence; 
  • information relating to your business, brand, marketing or creative requirements; and 
  • other information you choose to provide when engaging with B PUBLIC. 

We may also collect limited technical information when you use our website, such as browser type, device information, pages viewed, website traffic information and general usage data.

How We Use Personal Information

We may use personal information to:

  • respond to enquiries and communicate with you; 
  • provide, manage and deliver our services; 
  • prepare proposals, quotes or other business communications; 
  • understand your business, brand and marketing requirements; 
  • manage client relationships and administration; 
  • improve our website, services and customer experience; 
  • maintain business and accounting records; 
  • protect the security and integrity of our website and systems; and 
  • comply with applicable legal and administrative requirements. 

Where permitted, we may also communicate with you about B PUBLIC services, updates or information that may be relevant to you.

You may ask us to stop sending marketing communications at any time.

Disclosure of Personal Information

B PUBLIC does not sell personal information.

We may disclose personal information where reasonably necessary to operate our business or provide our services, including to trusted third-party providers such as:

  • website hosting and technology providers; 
  • email and communications providers; 
  • accounting, administration or payment providers; 
  • contractors or creative collaborators assisting with a project; and 
  • professional advisers where required. 

We may also disclose personal information where you have provided consent or where disclosure is required or authorised by law.

Where third-party service providers handle information on our behalf, we take reasonable steps to work with reputable providers and protect the information entrusted to us.

Overseas Services

Some technology, software, cloud storage, analytics or other service providers used by B PUBLIC may store or process information outside Australia.

Where applicable, information may therefore be disclosed to or stored with service providers located overseas.

This is worth including because Australian privacy requirements specifically address overseas disclosure where an organisation is subject to the Australian Privacy Principles. 

Security and Storage

B PUBLIC takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information may be stored electronically using systems, software and third-party service providers used in the operation of our business.

While we take reasonable precautions to protect information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required for legal, accounting, administrative or business purposes.

Access and Correction

You may request access to personal information that B PUBLIC holds about you or ask us to correct information that is inaccurate, incomplete or out of date.

You may also request deletion of personal information where appropriate, although some information may need to be retained for legal, accounting, administrative, security or legitimate business purposes.

The Australian Privacy Principles include rights relating to access and correction where they apply. 

To make a request, please contact B PUBLIC using the details below.

Cookies and Analytics

Our website may use cookies, analytics tools and similar technologies to understand how visitors interact with the website and to improve its functionality and performance.

Information collected may include:

  • pages visited; 
  • time spent on the website; 
  • general traffic sources; 
  • browser or device information; and 
  • common entry and exit pages. 

You can restrict or disable cookies through your browser settings. Doing so may affect the functionality of some areas of the website.

Embedded Content and Third-Party Websites

Our website may contain links to or embedded content from third-party websites or platforms, including social media, videos, images or other external content.

Third-party websites may collect information, use cookies or other tracking technologies and monitor your interaction with their services.

B PUBLIC is not responsible for the privacy, security or content practices of third-party websites. We recommend reviewing the privacy policies of any third-party services you use.

Images and Media

Where you provide photographs, video, files or other media to B PUBLIC in connection with our services, you are responsible for ensuring you have the appropriate rights, permissions and consents to provide that material.

Files may contain embedded metadata, including location information, depending on how they were created.

Privacy Concerns and Complaints

If you have a concern about how B PUBLIC has handled your personal information, please contact us first so we can review and respond to the issue.

Where applicable, individuals may also have rights to make a complaint to the Office of the Australian Information Commissioner.

Contact

If you have questions about this Privacy Policy or would like to request access to, correction of or deletion of personal information, please contact:

B PUBLIC
Email: hello@bpublic.com.au
Website: bpublic.com.au

Last updated: August 2026